Tenants

Estate cleaning

  • Estates that are provided with a caretaking service are cleaned, maintained and monitored to the following standard:

We will:

  • Keep paintwork inside and outside blocks clean and free from graffiti
  • Remove racist or offensive graffiti within 24 hours of being told about it (other graffiti is removed within 7 days)
  • Keep all areas on estates free from bulky waste and litter
  • Keep Communal windows clean
  • Make sure that communal areas are adequately lit.
  • Check the cleanliness of estates every 4 to 12 weeks
  • Take legal action against anyone damaging our estates

 

Your estate notice board will have information about how frequently your estate is cleaned. You can also speak with the staff that you see on the estate or call Ascham Direct. You can also view the cleaning schedule for your neighbourhood below:

 

You Must:

  • Not block entrance halls or landings or use them for storage (this is also a fire hazard).
  • Not leave rubbish or personal items on communal areas of the estate
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