Extending your lease
We are not responsible for carrying out day-to-day repairs or
maintenance on the inside of leased flats, unless it involves
drains, pipework, cables, ducts or other services that affect other
flats in the block.
The most common property service charge is for a communal
(shared) heating system.
If we need to carry out work inside your flat , we will normally
give you at least seven days notice so that you can arrange to give
You are responsible for maintaining the inside of your flat from
the surface of the floor (but not the joists below) to the ceiling
(but not the joists or roof space above) and your front door and
If we become aware that there is a problem in your flat such as
a water leak, we will contact you to ask you to repair it and give
you a reasonable amount of time to do this. The amount of time we
give you will depend on the seriousness of the problem and the
likelihood and extent of damage to any other properties.
If you do not maintain your home we have the right to enter and
carry out whatever works we feel are necessary. If we feel that the
works are urgent and we cannot contact you we will force entry. If
the works are not urgent and you do not give us access when we ask
for it, we will apply for a court order for access.
If we had to do this, you would be charged for all our costs
including court costs and legal fees, the cost of the repairs and
any lock change needed. If you ask us to carry out a repair in your
home that is your responsibility, we will only do so in exceptional
circumstances. If we agree to carry out the work we will ask you to
sign a recharge form first, saying that you agree to pay the cost
of the work, including VAT. You would be billed for the work
separately from your service charges.
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