Tenancy checks (tenancy audits)
Waltham Forest Housing is currently doing checks on
tenancies which are called tenancy audits. This involves staff
visiting you in your own home, to make sure that your tenancy
details are up to date and to ensure that you are able to access
any services that may be of use to you.
How do we arrange your tenancy audit?
Your Neighbourhood Officer will contact you by phone or letter
to arrange a mutually convenient appointment.
On the day of your tenancy audit your Neighbourhood Officer will
complete a questionnaire with you. You may be asked to confirm
dates of birth, relationship status, emergency contact information
and equality and diversity information.
You will be asked to provide two forms of identification, which
must include one photographic form of ID to clarify who you are,
and asked to sign the questionnaire.
Identification suitable for this purpose could be:
- Utility bill
- Bank statement
- Birth certificate (for children)
- Benefit book
- Driving licence
Signatures are then checked against your Tenancy Agreement.
Proof of residency is also requested.
Your Neighbourhood Officer will ask to look around the property
to establish that it is not sublet, and to also ensure that it is
being looked after in accordance with your Tenancy Agreement. You
may be asked to complete work if this is found to be required.
Please note do not let anyone into your home unless they present
you with valid identification. If you have any doubt please email
us at firstname.lastname@example.org
Back to top