Tenants

I'm concerned about paying rent

We understand, especially in the current climate, that people can get into financial trouble and experience difficulties in paying their rent. We recognise that debt can affect relationships, personal wellbeing and social inclusion. We would like to help you manage your debt and free yourself from this potential downward spiral.

Please contact us if you are experiencing any difficultly paying your rent or if you have any concerns about paying your rent.

 

For our Billericay and Wickford residents who are experiencing problems with:

  • Housing benefit claims
  • Sorting out rent arrears
  • Budgeting and accessing financial advice
  • Benefit advice
  • Housing problems/those threatened with homelessness
  • Looking at training and employment opportunities
  • Neighbour disputes
  • Accessing health and social service.

 

They can also contact Family Mosaic free on 0800 2888883. 

For more information about these services click on Essex Floating Support.

We work with a wide range of organisations so that we can give you up to the minute advice and information on:

 

We will also look at your current circumstances to make sure that you are getting all the benefits you are entitled to. Please have the following information to hand:

  • Your income
  • Your outgoings e.g. bills, food, travel expenses
  • Outstanding debt e.g. credit cards, loans etc.

 

We can then look at setting up a realistic payment plan which is agreeable to both you and Waltham Forest Housing. If you receive Income Support we may suggest that the Benefits Agency pay the money directly to us. Payment plans are a very good way to manage your money.

For more information on any of these services please contact Income Services on 020 8496 4197 for confidential advice or visit us at Cedar Wood House reception and ask to speak with an Income Services Duty Officer.

The Income Maximisation Team can arrange to visit you in your home and provide you with lots of practical advice on managing your money, paying your rent, advice and information that works to keep you on top of your finances.

Please see our Income Maximisation Annual Report 2014/15

Please do not ignore money worries because debt can grow very quickly.

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