Don’t get caught out by bogus callers.
Most callers are genuine but sometimes you may
come across ‘distraction burglars’ or ‘bogus callers.’
They can be convincing and persuasive and may
be men, women or even children, wanting to steal money or
Some may ask for a glass of water or to wash
their hands, while others might be looking for a lost pet. In fact,
they may use any story.
They may be smartly dressed and claim to be
from an organisation or company. You should always be wary when
someone you don’t know comes to your doorstep.
All housing staff along with our partners
will always carry identity cards and you should always ask to see
it, and ask them to quote our job reference number before you let
us in your home.
If you are ever in doubt – please call us on
Remember the following simple rules:
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- Lock - Keep front and back doors locked,
even when at home.
- Stop - Before you answer, stop and ask
whether you are expecting anyone. Check that you have locked any
back door and removed the key. Look through a spyhole or window to
see who it is.
- Chain - If you decide to open the door,
put the chain or bar on first. Keep it on while you talk to the
visitor on the doorstep. (Normally, when the door is shut and
locked, you should leave the bar or chain off in case you need to
get out in an emergency).
- Check - Check their details before you
let them into your house.