Domestic violence and abuse
Domestic violence is any incident of threatening behaviour,
violence or abuse (psychological, physical, sexual, financial or
emotional) between adults who are or have been intimate partners or
family members, regardless of gender or sexuality.
Domestic violence occurs across all of society, regardless of
age, gender, race, sexuality, wealth or geography. Women are more
likely than men to be victims of domestic violence, and children
are also affected - they can be traumatised by what they've seen,
and there is a strong connection between domestic violence and
Whatever form it takes, domestic violence is rarely a one-off
incident. Usually it's a pattern of abusive and controlling
behaviour through which an abuser seeks power over their family
member or partner.
We take reported incidents of domestic violence very
seriously. It can manifest itself in different ways whether
physical, psychological, verbal or sexual abuse. Domestic violence
is serious crime and completely unacceptable.
Ascham Homes will
- provide a supportive and enabling environment which encourages
people to report domestic violence
- provide information and advice to increase the safety of those
experiencing domestic violence
- take action as a managing agent against perpetrators of
domestic violence where possible
- put the customers’ safety first and ensure confidentiality
- respect the choices of the customer
- explore possible options such as added security to homes or
- signpost to relevant agencies and positively support action
against alleged perpetrators
- provide training for staff on domestic violence issues
- provide support to Housing staff who work with people
experiencing domestic violence.
Emergency accommodation and sanctuary
The Council will provide emergency accommodation to victims of
domestic violence and other forms of harassment where a victim is
in danger of physical assault or injury.
The Council in conjunction with its partners provide a sanctuary
scheme for tenants who have experienced domestic violence and
abuse. As part of the scheme, a Police Officer will visit the
property and make recommendations to improve security and ensure
that one room within the property is made totally secure. In a
domestic violence situation, this will provide the tenant with a
room where she/he can escape to whilst she/he contacts the police
and awaits assistance.
As an organisation we work closely with a wide range of agencies
to give support to victims of domestic abuse, we will and do take
action against perpetrators using the terms and conditions set out
in the Council’s tenancy agreement where possible.
If you are a victim of domestic violence and find it
unsafe to return or remain in your current home please
Waltham Forest Housing
Homeless Persons Unit
Cedar Wood House
Walthamstow E17 4GG
Or ring 020-8496-3000
Please call the police on 999 if you are in immediate danger or
contact your local police station to speak to a police officer.
Contact Waltham Forest Housing on: 020 8496 4197.
Other agencies to call to access support;
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