Tenants

Domestic violence and abuse

Domestic violence is any incident of threatening behaviour, violence or abuse (psychological, physical, sexual, financial or emotional) between adults who are or have been intimate partners or family members, regardless of gender or sexuality.

Domestic violence occurs across all of society, regardless of age, gender, race, sexuality, wealth or geography. Women are more likely than men to be victims of domestic violence, and children are also affected - they can be traumatised by what they've seen, and there is a strong connection between domestic violence and child abuse.

Whatever form it takes, domestic violence is rarely a one-off incident. Usually it's a pattern of abusive and controlling behaviour through which an abuser seeks power over their family member or partner.

We take reported incidents of domestic violence very seriously. It can manifest itself in different ways whether physical, psychological, verbal or sexual abuse. Domestic violence is serious crime and completely unacceptable.

Ascham Homes will

  • provide a supportive and enabling environment which encourages people to report domestic violence
  • provide information and advice to increase the safety of those experiencing domestic violence
  • take action as a managing agent against perpetrators of domestic violence where possible
  • put the customers’ safety first and ensure confidentiality
  • respect the choices of the customer
  • explore possible options such as added security to homes or re-housing
  • signpost to relevant agencies and positively support action against alleged perpetrators
  • provide training for staff on domestic violence issues
  • provide support to Housing staff who work with people experiencing domestic violence.

Emergency accommodation and sanctuary

The Council will provide emergency accommodation to victims of domestic violence and other forms of harassment where a victim is in danger of physical assault or injury.

The Council in conjunction with its partners provide a sanctuary scheme for tenants who have experienced domestic violence and abuse. As part of the scheme, a Police Officer will visit the property and make recommendations to improve security and ensure that one room within the property is made totally secure. In a domestic violence situation, this will provide the tenant with a room where she/he can escape to whilst she/he contacts the police and awaits assistance.

As an organisation we work closely with a wide range of agencies to give support to victims of domestic abuse, we will and do take action against perpetrators using the terms and conditions set out in the Council’s tenancy agreement where possible.

If you are a victim of domestic violence and find it unsafe to return or remain in your current home please contact;

Waltham Forest Housing
Homeless Persons Unit
Cedar Wood House
Fulbourne Road
Walthamstow E17 4GG

Or ring 020-8496-3000

Please call the police on 999 if you are in immediate danger or contact your local police station to speak to a police officer.

Contact Waltham Forest Housing on: 020 8496 4197.

Other agencies to call to access support;

 

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