Tenants

Gas Servicing

It is extremely important that gas appliances are inspected and serviced each year.

Waltham Forest Housing operates an annual service program for gas appliances.  This is to ensure the appliances are working safely and efficiently, are economical to run and are not a cause of danger to you, your family or your neighbour; safe from carbon monoxide poisoning or gas explosions.

The company that we use to carry out the service inspection will send you a first letter 28 days prior to the appointment date. This letter will state a date an engineer will call. 

A second letter will be sent 7 days prior to the appointment. This is a reminder letter of the appointment date. Both letters have contact telephone numbers so if the appointment is not convenient then an alternative appointment can be made. This should not be more than 12 months from the last service inspection.

All the engineers who carry out this service are Gas Safe Registered. They all have ID cards indicating this. Please ensure you keep this appointment as failure to give access will result in court proceedings to Waltham Forest Magistrates Court for a Warrant of Entry into your property. This Warrant of Entry to your home is to allow us to carry out the safety inspection of Gas Appliances and Fittings. This is pursuant to sections 79 and 80 of the Environmental Protection Act 1990. Additionally, you will be charged for the costs of the forced entry, lock change and new keys.

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