Tenants

Neighbour disputes

If you are experiencing problems with your neighbours, follow the steps below:

Before you take any action, please remember that:

  • there are often two sides to every issue or situation
  • your neighbour may not be aware that they are causing a nuisance
  • different people can live with different levels of noise or nuisance
  • trying to live together in reasonable peace may be better than a long-term feud

 

These are some of the possible steps we suggest you take if you are experiencing anti-social behaviour. This process is flexible, and your Neighbourhood Officer will do all they can to resolve a situation.

If you have been getting on with your neighbour reasonably well, try a friendly approach to discuss the problem. It is our aim to help you, as a council tenant or leaseholder to resolve any complaint of anti-social behaviour. If you feel that you are unable, or that it would be unwise to speak directly with your neighbour, we strongly advise that you contact us or the police if there is a risk of violence:

In all emergency situations please call 999

To help the police, tell them that you want to report an incident stating the following:

  • Who the perpetrator/s is/are, giving their name if you know it
  • Details of the perpetrator/s, including the number of people involved, their gender, age, height, build, colour and length of hair, distinguishing marks, ethnicity, clothing, nicknames
  • Describe what the perpetrator/s is/are doing or has/have done
  • Date and time of the incident
  • Where the incident took place
  • How the incident is affecting you and others
  • Any other witnesses to the incident
  • Your Neighbourhood Officer’s name.

If you want to stay anonymous call Crimestoppers on 0800 555 111.

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