Tenants

Caretaking and cleaning

You may live in a block which receives a service from a mobile caretaking team. Our mobile teams of caretakers will visit your block and carry out cleaning duties.

Some caretakers are based on an estate and provide caretaking services to the estate; these caretakers may be resident on your estate.

All caretakers are required to wear uniform at all times whilst at work; this is so they can be identified quickly and easily as a member of staff.

For safety and security reasons please always ask to see proof of identity before letting anyone into your home. All Waltham Forest Housing staff wear identity badges and will show you their badge to verify who they are.

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