Caretaking and cleaning
You may live in a block which receives a service from a mobile
caretaking team. Our mobile teams of caretakers will visit your
block and carry out cleaning duties.
Some caretakers are based on an estate and provide caretaking
services to the estate; these caretakers may be resident on your
All caretakers are required to wear uniform at all times whilst
at work; this is so they can be identified quickly and easily as a
member of staff.
For safety and security reasons please always ask to see proof
of identity before letting anyone into your home. All Waltham
Forest Housing staff wear identity badges and will show you
their badge to verify who they are.
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