Leaseholders

Our Responsibilities

Our responsibilities are to:

  • Keep your home insured for the full reinstatement value (this does not include the contents of your home),
  • Provide you with a summary of the buildings insurance policy and
  • Allow you to see the full policy on request.
  • Keep the structure and exterior of the building in reasonable repair
  • Keep services such as electricity to the building in working order
  • Maintain all common parts of the building or estate where you live.
  • Maintain proper accounts of your service charges and make these accounts available to you on request.
  • Calculate and bill service charges for services, repairs, major works and administration costs
  • Bill you the required buildings insurance premium and Ground Rent
  • Serve any legal notices required to recover ground rent and service charges

 

Our responsibility for repairs

On behalf of the Council, we are responsible for maintaining the structure of the block, the estate and all shared areas, including the following.

All outside parts of the block including the roof, supports, foundations, outside walls, window frames (except for ‘green’ lease properties) landings, steps, passages and other parts of the block that are used by other residents.  This includes drains, guttering, pipes, cables and so on, in the block, which serve more than your flat, including cisterns, tanks, and shared heating systems.

(We call them ‘shared’ heating systems because they serve more than one flat.)

We are not however, responsible for maintaining door frames if they open onto your own private garden.  This would include doors that open onto patio areas, but not French windows that open up onto a private balcony.

You must pay your share of the cost of any work we carry out.

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