Support from Benefits Agency
If you are entitled to benefits such as Income
Support or Job Seeker’s Allowance, the Benefits Agency can help
with interest payments due on loans that you have to take out to
pay the service charges for certain types of work done to your
building. For more information about help from the Benefits Agency,
Benefits Agency Mortgage Section
350 Eastern Avenue
Alternatively, you can phone the Benefits
Agency Mortgage Section on 020 8532 4200.
Waltham Forest Housing staff cannot give
you financial advice, because it would not be appropriate.
For free and impartial advice from trained advisers
contact ‘Moneymadeclear’ at the Financial Services Authority
on 0300 500 5000 or visit their website:
If you can’t afford to pay your service charge
or have any other debts, we can arrange a confidential appointment
with a debt advisor from the Citizens Advice Bureau (CAB). For more
information about this or to arrange an appointment please contact
the Right to Buy and Leasehold Services team. You can also get
advice from the CAB
Or, contact the National Debtline on 0808 808
4000 or go to the website
Residents can go to the Waltham Forest
Community Credit Union for help with money problems.
You may be eligible for a low cost loan that
would be cheaper than a loan from stores or finance companies.
Phone 0208 520 8740 or visit their
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