Leaseholders

Homeownership Team

The Homeownership Team provides services for both leaseholders and tenants who want to purchase their home under Right to Buy.

Each Homeownership Accounts Officer is responsible for their own patch although they often work together as a team.

What does the Homeownership Team do?

The team carry out the following functions:

  • Service Charges
  • Major Work
  • Selling your leasehold property
  • Right To Buy applications
  • Leasehold management

 

What does the Homeownership Team not do?

  • Repairs
  • Advise on technical matters such as roof, structure and other maintenance features
  • Tenancy management
  • Arrears and non-payment of service charges

 

How do I contact the Homeownership Team?

Do it online symbol

Complete online customer service form

Email logo

Email Rtb.lease@walthamforest.gov.uk

Phone us

Call 0208 496 4197


Service charge/payment arrears

Contact the Income Services Team on 020 8496 4197.  

Repairs and Maintenance

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